PO Box 815, Auburn, NH 03032

(603) 560-6979 info@sensi-box.com

Terms & Conditioins

Nicotine Warning

Nicotine is highly addictive and habit forming. Keep out of reach of children and pets. 

Refund and Exchange Policy

SensiBox subscription boxes are NOT eligible for returns, exchanges, or refunds, including prepaid subscriptions.

In the event that your box is returned to our warehouse because of an incorrect or invalid mailing address due to your error, then we can either

  1. Issue you a refund less the cost of shipping, or 

  2. We can ship your box to your corrected address after you pay the shipping fee for us to re-ship your box.

Note:  Refunds can take 5-10 days to show up on your statement depending on how quickly your bank and/or credit card company processes it.

Damaged or Missing Products

If you happen to find that a product has been damaged during shipping or in the rare case that a product is missing altogether, please let us know as soon as possible by emailing us at info@sensi-box.com and sending clear photos of the damaged item(s), the packaging, and the shipping label. Photos must clearly indicate the identity of the product and should not include any unrelated products in the background as this can be misleading and confusing.

Due to our highly fluctuating inventory, the email and photo(s) must be sent within seven (7) days of receiving your shipment. Validity of the damaged or missing item(s) will be determined at the discretion of the support team. We cannot guarantee that we will have that specific item(s) in stock, but we will try our best to make it up to you! Any replacement products will be shipped with your next month's box.

Billing and Payments

As a Member, you agree to the following benefits and Terms:

You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. All such personal information is subject to the Privacy Policy. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method including a mailed statement.

Membership

The Site is available to registered users who are 18 years and older and who have not been suspended or removed by SensiBox for any reason (a “Member”). We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms of the Privacy Policy, without notice. Membership is void where prohibited by law.

The Monthly Subscription Contract Between You And Us

By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then-current subscription rate. To cancel your subscription at any time, you can log into your account and cancel your subscription.

Privacy Policy

Agreement between user and http://www.SensiBox.com

Protecting your private information is our priority. This Statement of Privacy applies to www.Sensi-Box.com and SensiBox by Spiced UP and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to SensiBox by Spiced UP include www.Sensi-Box.com and SensiBox. The SensiBox website is a A Smokers' Monthly Subscription site. By using the SensiBox website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, SensiBox may collect personally identifiable information, such as your:

 

 -          First and Last Name

 -          Mailing Address

 -          E-mail Address

 -          Phone Number

 

If you purchase SensiBox's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

SensiBox collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

SensiBox may also use your personally identifiable information to inform you of other products or services available from SensiBox and its affiliates.

 

Sharing Information with Third Parties

SensiBox does not sell, rent or lease its customer lists to third parties.

 

SensiBox may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. SensiBox may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SensiBox, and they are required to maintain the confidentiality of your information.

 

SensiBox may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SensiBox or the site; (b) protect and defend the rights or property of SensiBox; and/or (c) act under exigent circumstances to protect the personal safety of users of SensiBox, or the public.

 

Tracking User Behavior

SensiBox may keep track of the websites and pages our users visit within SensiBox, in order to determine what SensiBox services are the most popular. This data is used to deliver customized content and advertising within SensiBox to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by SensiBox. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SensiBox website.

 

Security of your Personal Information

SensiBox secures your personal information from unauthorized access, use, or disclosure. SensiBox uses the following methods for this purpose:

 

 -          SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

E-mail Communications

From time to time, SensiBox may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

If you would like to stop receiving marketing or promotional communications via email from SensiBox, you may opt out of such communications by Emailing info@sensi-box.com with the word "Remove" in the subject title..

 

Changes to this Statement

SensiBox reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

SensiBox welcomes your questions or comments regarding this Statement of Privacy. If you believe that SensiBox has not adhered to this Statement, please contact SensiBox at:

 

SensiBox by Spiced UP

PO Box 815

Auburn, New Hampshire 03032

 

Email Address:

info@sensi-Box.com

 

Telephone number:

603-560-6979

 

Effective as of March 23, 2018